“Many companies have customer experience efforts underway and it’s time for them to embed customer experience management into the rhythm of their business — making it a fundamental part of how their organizations operate. Here are my 2011 resolutions for companies that have the courage and resolve to get to that next level.”
– Bruce Temkin
Read the full post here.
I came across this quote in a posting at OnStartups.com. The thought resonates well with me & I completely agree with it.
“There is a certain level of determination that is built up by being physically fit and sticking to a regimen. Athletics and exercise are the purest physical expression of true mental discipline that one can find.”
Amitabh Bachchan (@SrBachchan)
Often, I hear folks (even those in their 30s, if not more) express frustration & cynicism about the fallouts of our increasingly digital lives. E-commerce, social networking, data privacy, personal broadcasting, “what’s the point”, etc. are issues these folks grapple with. In this context, its a whiff of fresh air to read Amitabh Bachchan’s tweets. Below is an unedited sampling of his recent tweets:
T 202 -Just back from gym .. struggling to get the weight down and tone up body … but will and must do it !!
T 202 – Get up and saddle the horse that has just thrown you off to the ground and ride it again into a gallop, to your destination …
T 202 – We need to keep at it again and again – some thing will surely give !
T 202 – Social networking, dear fellow tweeters – a power bigger than any else it was ever imagined to be …
T 202 – Your networking compels .. it comments, gives opinion, makes corrections, passes judgement, changes decisions and misguided values !
T 202 – Your networking corrects errors .. builds bridges, forms communities, spreads friendship, strengthens bonds .. creates awareness ..!
T 202 -NETWORKING ji !! I salute you ! Mankind discovered and built it .. Mankind propels it ..No where today do we connect thus ..!!
Tone up the body? Advocating the benefits of social networking to a nation whose latest claim to fame is its young age? And this coming from a gentleman who is all of 68 years young!!
The tweets reflect his childlike amazement of the phenomenon. He not only “gets” social networking & leverages it for his benefit, but also evangelizes the phenomenon amongst his fraternity. From a young nation’s perspective, such active adoption of the changing times (& technology) bodes well.
Bollywood has many stars ..and some SUPER STARS!
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Related Posts:
~ Quotes To Live By – Life Lessons from Richard Branson
~ Inspirational Leaders Need to be Performers
~ Quotes To Live By – Learning, Richard Bach
Over the last few months, Google’s attrition problems is making it to the news columns frequently. A problem highlighted by many is that the company has become too big (5k to 25k employees) to keep the entrepreneurial juices flowing within. While the analysis of Google’s issues continues, it is as good a time as ever to understand the organizational benefits of intrapreneurial culture.
“An employee who is given freedom and financial support to create new products, services and systems, who does not have to follow the company’s usual routines or protocol.”
– Richard Branson“A person within a large corporation who takes direct responsibility for turning an idea into a profitable finished product through assertive risk-taking and innovation”
– Wikipedia
While business growth & innovation are two oft documented benefits of an intrepreneurship, creating engaged employees is not spoken of enough. A culture of enabling intrepreneurs engages employees in any of the following ways …
Google is contemplating launching an in-house incubator.
An incubator is “20 percent time” on steroids. The thinking seems to be that giving your in-house entrepreneurs all the space in the world to work on their passions will keep them loyal to Mother Google.
The big question is – how are you enabling intrepreneurship within your organizations?
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Related Posts:
~ Quotes To Live By – Life Lessons from Richard Branson
~ Leadership – 25 Years From Now
~ Thinking of becoming an entrepreneur?
~ Tactics For Taking Risks
~ Multipliers – Video from Google
References:
~ Why Google’s “20 Percent Time” Isn’t Stemming Its Brain Drain
~ Intrapreneurs – for building the future