Leadership Lessons From India

Shub_IndianBusinessLeaders

Reading a print version of the HBR always reminds me of what I miss most about college – the library. In the March 2010 edition of the review, I came across a rather interesting article Leadership Lessons From India.

In the article, the authors identify common leadership traits of Indian business leaders. There are quotes from a wide array of well known organizations & leaders.  Comparisons are also made with the US leadership style & ethos.

Indian leaders prioritize their key responsibilities in the following order:

  1. Chief input for business strategy
  2. Keeper of organizational culture
  3. Guide, teacher, or role model for employees
  4. Representative of owner and investor interests

Shareholder interest (4th for Indian leaders as above), is usually the top most for US leaders.

“Employee first, customer second”, a HCL motto, seems to echo across the Indian leadership. Leaders tend to attribute company success to employees’ positive attitudes, persistence, and sense of reciprocity. Four ways leaders inspire employee commitment are:

  • Creating a sense of mission  ..led by CSR activities & interweaving CSR & strategy
  • Engaging through transparency and accountability  ..mutual accountability between management & employees
  • Empowering through communication  ..E2.0, joint problem solving & empowerment
  • Investing in training  ..development of employees & coaching

So will India be an exporter of managerial practices? The authors make a positive argument. While there are some easy practices to emulate, creating a real sense of social mission & becoming role models to employees might be harder for CEOs elsewhere.

Read the full article Leadership Lessons From India here

If you liked reading this post, the following might also interest you:

Indians can’t be team players?

Aakar Patel’s article in Mint Lounge on Indians & our capability to be team players is nice & thought provoking. There is a ring of truth across many parts of the article that I completely identify with.

“They quell their instinct towards heroism and accept a subsumed role, in favour of team efficiency and consistency. Why can’t Indians do the same thing? The answer is that we cannot understand harmony. That’s why we are poor at things that require selfless interaction, like team sports. Indians do not have the instinct of acting in concert. We find it difficult to put the other person ahead of ourselves even if both might benefit. This lack of harmony isn’t limited to sports, it is inherent: We see it every day in our mindless traffic.”

In certain quarters, Indian roads have been projected as an example of harmony – lack of rules or norms & yet things move. For me, its a perfect example of a bunch of people refusing to look beyond their immediate individual wants. At times, even self benefits are sacrificed at the altar of getting ahead of others.

Extrapolating this group dynamic into the office environment (private sector included), one can relate to the organizational challenges of collaboration.

Is collaboration a challenge only in Indians?

References:

5 Tips For Creating A Sticky Strategic Vision

Yesterday at work, I had a discussion on vision statements. And today in my inbox is a FastCompany post on the same subject. Coincidence or what!

One of the articles referred to by the author is a good resource for anyone working on framing vision statements. The five practical tips shared by the author are:

ShubhadeepB_VisionStatement

#1  Articulate your organization’s “core idea” — help make decisions

  • Southwest’s “THE low-fare airline”

#2  Don’t zoom out, choose — makes hard choices to create focus

#3  Make the vision concrete — concrete goals helps everyone share common picture of the destination

  • JFK’s “We will put a man on the moon and return him
    safely within the decade.”

#4  Show why employees should care about it — make your employees feel proud & want to support it

  • Sony in the 1950’s wanting to become the company most known for changing the worldwide image of Japanese products as being of poor quality

#5  Consider the virtues of single focus – change can happen quickly when leaders orient the company toward a single, bright-line goal.

Enterprise IT – Just A Utility?

This is an interesting take on the concept of cloud computing & how it might evolve into an utilitarian service in the future.

PS: I first heard this presentation as a podcast & then saw it on YouTube with the slides – I suggest you pay more attention to the talk rather than the slides.

Being in the industry, its not very difficult to imagine the enterprise IT landscape to be scattered with XXAS offerings (SAAS, PAAS, etc.). In such a future, pretty much any IT requirement that is not a source of competitive advantage would be consumed as a service. 

The recent acquisitions of service providers by product companies (HP / EDS, Dell / Perot, etc.) are movements in the market that lend credibility to this trend (innovation –> product –> services).

Just like a manufacturing organization consumes electricity from the grid, a green car manufacturer might soon be consuming CRM services from utility behemoth Accenture (or Infosys or IBM or TCS). Internally, Accenture could be using products from Oracle (or IBM or SAP) to build its grid (infrastructure) – but the green car manufacturer need not be aware of what products are used in services he consumes.

Interesting crystal balling.

The views expressed on this blog are my own and do not necessarily reflect the views of Oracle.